Yahoo is moving aggressively to hire 125 people – 10 more than originally planned – to fill a call center that the Internet giant is constructing near its data center in a Town of Lockport industrial park.

The company over the past few weeks has worked through the University at Buffalo to advertise the positions and is holding a job fair this week on the UB North Campus.

Yahoo hopes to hire 110 customer-care agents and 15 supervisors, who would start working in leased space in Amherst next month while construction on the expanded facility in Lockport proceeds over the next 12 to 18 months, Mauricio Quibano, senior manager for global planning and sourcing for Yahoo Customer Experience, said Tuesday.

Yahoo initially said it plans to hire 115 new workers, on top of the 77 who work at the current data center, and spend $168 million to build the expanded complex, which also received an extensive set of tax breaks and an allocation of low-cost electricity. The new call center will be Yahoo’s third in this country, joining a facility in Omaha, Neb., and another outside Portland, Ore.

During construction, Yahoo is moving into leased office space in Uniland Development Co.’s Sheridan Meadows Corporate Park – North, 6400 Sheridan Drive, Amherst.

The call center workers will be hourly, full-time employees, with benefits; pay will range from the mid-teens to $20 per hour, Quibano said.

The job fair at UB began Tuesday and continues through Friday.

Walk-in interviews run from 1 p.m. to 7 p.m. in the Center for Tomorrow, near the entrance to the Amherst campus from Maple Road, at the corner of Flint and Service Center roads.

Applicants should bring a resumé to the fair. They must have a bachelor’s degree and have earned a grade point average of at least 3.2.

 

 

Source:
Watson, S. (2013 June 18). Yahoo moves to fill 125 openings at new Lockport call center. Buffalo News. Retrieved from http://www.buffalonews.com